At Tattoo Golf, we want to ensure that you're completely satisfied with your purchase. If for any reason you need to return an item, we offer a straightforward return policy to make the process easy for you.
Return Policy:
You may return new, unused items with the original tags attached within 60 days of delivery for a full refund. If the return is due to an error on our part—such as receiving an incorrect or defective item—we’ll cover the return shipping costs. It’s important to note that items returned after the 60-day window will not be eligible for a refund; instead, store credit will be issued for future purchases.
How to Return an Item:
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Login to Your Account: Start by logging into your account on our website. Navigate to the "Complete Orders" section under the My Account menu, where you’ll find your order history.
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Select the Item for Return: Once you’ve located the relevant order, click the "Return Item(s)" button next to the item you wish to return.
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Processing and Notification: After we receive your returned item, we’ll send you an email to confirm that the return has been processed. Your refund will be issued within five business days of us receiving the returned item. If you requested an exchange for a different size or color, we’ll ship the replacement item to you within the same timeframe (though, in most cases, it's even quicker).
Important Shipping Instructions:
Please send your return to the following address:
Tattoo Golf
2829 N. Glenoaks Blvd., Suite 103
Burbank, CA 91504
Include a note with your original order number and clear instructions about whether you’d like an exchange or a refund. For exchanges, be sure to specify the new size, color, or item you’re requesting, so we can promptly fulfill your request.
Additional Information:
- Refund Timeframe: Expect your refund to be processed within five business days after we receive your return.
- Exchange Processing: If you’re returning an item for a different size or product, we’ll send your replacement within five business days, though this usually happens even faster.
Sales Rack Returns:
For items purchased from our Sales Rack, we only offer store credit—refunds are not available for these discounted items. We appreciate your understanding!
At Tattoo Golf, our goal is to make your shopping experience enjoyable and hassle-free. Whether you're exchanging for a different size or requesting a refund, we strive to make the process as seamless as possible. If you have any further questions or need assistance with your return, feel free to reach out to our customer service team.